Join now - be part of our community!

My Neo V keeps restarting.

Not applicable

My Neo V keeps restarting.

Hi guys,

I got a brand new Neo V yesterday, fully updated it to the latest software and it has been fine since this morning. It constantly keeps restarting.

Why is this happening and how can I fix it?

14 REPLIES 14
Not applicable

Please anybody? Is the phone faulty or is it a known software issue?

slimshaddy
Hero

its a known issue..

http://talk.sonyericsson.com/thread/27652

but dont worry Slightly_smiling_Face

an update is on its way Winking_Face will be launching around new year.

Not applicable

So could you please confirm that this ISN'T  a problem with my handset and my handset DOES not need to be returned??

Thanks

Not applicable

well if you can get a replacement .. you should

Not applicable

But the replacement with the company I bought it from will take 4-6 weeks because of Stock... If it was a software problem wouldn't it just happen the same on a different phone anyway?

Not applicable

yes but who knws what the prob is ..

if sony says they are rolling an update soon then i believe they have solved it

but i'd still have preffered a replacement if i were in ur place..

btw for what time period is it that you can replace you phone ? 1 week or more ??    

Not applicable

I'm going to get a replacement then if you think that's the best thing to do...

Not applicable

yes you should .. never keep a faulty unit .. you have paid lot of money .. you should get a perfectly working phone

good luck Slightly_smiling_Face