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My keyboard isn't working properly after software update

bigt1973
Visitor

My keyboard isn't working properly after software update

I ran the software update this morning and now certain letters on my keyboard are not working, my apps disappeared and my previous custom layout is gone so I have to search for apps by alphabetical order only
Trying to put apps back and the screen jumps and my phone is just a mess.
Anyone else having problems?
I've restarted but then all the apps go again and I'm back to square one.
Thanks
16 REPLIES 16
bigt1973
Visitor

Did all that and probs still there Sao must be a third party app. Should I uninstall any recent nee apps?
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Uliwooly
Expert

@bigtni

You should

bigt1973
Visitor

Thanks.
The apps are fixed but keyboard not. Ran diagnostics and the screen is fine but yet certain letters on keyboard are not working - can I uninstall Xperia keyboard and reinstall to see if that works?
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Uliwooly
Expert

@bigtni

you can only uninstall updates, or install a third party keyboard.

bigt1973
Visitor

Ok...I uninstalled the update...any other suggestions?
This is driving me mad
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Uliwooly
Expert

@bigtni

what if you use a different keyboard (from the play store)?

bigt1973
Visitor

Will try that thanks..