my is not ringing

[nurarinashahira]

Hai... I don't know why my phone is not ringing when people called me or texted me... It keeps on vibrating... And when I turned on my audio, there is no song coming out... Do you know a way to slove this problem?

[Phy]

Do you experience the same issue while on safe mode

How to boot on safe mode.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008