My E1 keeps rebooting

[JulesR]

I've had my E1 a few months. The last week or so it just keeps rebooting. If i enter my pass code, i cannot access anything on the ' desktop '. The phone freezes, then reboots. If i don't enter my passcode, it stays on that screen for a couple of seconds and then reboots.

It's the same with the SIM or without

Please don't tell me to use the PC companion because the phone isn't on long enough for it to access it.

What concerns me is that in all the threads online and on this forum, i've not read one official explanation or solution.

[JulesR]

Seems to be a set time because i entered the passcode quickly and was able to access the messages but then it froze and restarted

* that time i managed to get the Power off menu up but there was no Safe Mode option ?

[JulesR]

And this time i managed the screen swipe to work...then the reboot

What is going on ?!

[Thommo]

Safemode option is long press the power button untill the options appear then long tap the power off option untill it says reboot in safemode

[JulesR]

I can get the Safe Mode option up but as that process starts, this silly reboot kicks in and it starts up as normal

Safe Mode achieved but the reboot still kicks in.

Before i use the PCC tu try and reset this, any ideas at what could be the issue ?

[JulesR]

And now i've just started up PC Companion, clicked on Support Zone and been told it could not be installed. Turned the firewall off and still wouldn't work.

Is there anything about Sony which works consistently ? Never had this amount of trouble with a phone or it's software.

[Thommo]

Sorry but I have Pc Companion installed on 7 systems ranging from XP through to Windows 8.1 and all work fine so maybe it's your system and your A/Virus

[JulesR]

Was alright yesterday. Had a google and seems to be yet another consistent problem with this set up.

The phone's going back.