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My Arc S won't power ON. Need help :(

Not applicable

My Arc S won't power ON. Need help :(

my phone freezed and screen blacked out. removed that battery and installed it back but still it won't turn ON. also tried to put the wall charger and still same problem. the unit is just vibrating after pressing power button. Slightly_frowning_Face

8 REPLIES 8
gwhispererz
Champion

Hi, suggest you leave phone to charge for some time. If still unsuccessful, visit your local Service Centre for repair.

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Uliwooly
Expert

Not applicable

tried your suggestion and the Led indicator is on steady red light. It seems that theres a possible problem in battery or in mainboard. Slightly_frowning_Face

Not applicable

tried to plug my unit to my laptop but it was not able to detect. Slightly_frowning_Face

Not applicable

it seems that it needs to bring it to Sevice center for repair. unit is still under warranty.

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Uliwooly
Expert

for SUS or PCC to work the battery must be at least 50% charged, what happen when you connect the phone to the computer? does the LED turn on ?

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Uliwooly
Expert

http://www.sonymobile.com/global-en/support/contact-us/

Don't forget to mark the Correct Answers & Helpful Answers

gwhispererz
Champion

That seems to be the only way .... Make sure you tell them what you have done so far.