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music

Bala95
Visitor

music

Hello!! I bought my Xperia E3 a month ago. The phone seems to have a serious problem with playing music. When I am playing my music,suddenly I am not able to hear any sound and the sound might sometimes return after a few seconds or it might not return at all. This is a big problem for me as I listen to lots of songs.I tried to use another music app but the same problem occurred. I restored factory settings but also no changes.I got a new Sony headphone,it became worse. I went through the users forum and i found someone else Who faced the same problem. It might be a defect in all Xperia E3 models. If i can fix the problem on my own please advise me or else send an update to fix the glitch.
13 REPLIES 13
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Uliwooly
Expert

Where is your music stored? Internal storage or sd card?
Bnjoy
Visitor

I think E3 owers will store their music in sd card. Because E3 has less internal storage. Pre-installed apps consumed lots of storage.
Bala95
Visitor

All my music is stored in my sd card
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Uliwooly
Expert

Which class is your SD card?

Bnjoy
Visitor

I'm using Samsung Plus Class 10 32GB. The music hangs from 5 - 8 seconds then it comes back. I tried switching to another class 10 - SD Card (Toshia, Sandisk Extreme, Transcend Premium etc...) but it's no use. This bug still happened.

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Uliwooly
Expert

Do you have an antivirus/taskiller? 

Bnjoy
Visitor

I don't use any antivirus or taskkiller apps. I also used PC Companion or factory reset but the bug is still there. Many people got this bug.

-PC Companion doesn't help.

-Factory reset is useless.

-Changing sd card or another music player is no use.

Surely this is a bug of firmware or it could be hardware problem.

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Uliwooly
Expert

it could be a hardware issue, if you get the same error disregarding which music player and/or location were your music is stored 

Bala95
Visitor

Is your xperia e3 Chinese made?? Mine is.