Music player sound problem

[Jithu11]

My music player sound is very low I'm listening music and it suddenly got low volume and there is slight disturbance in sound

[Phy]

Have you exposed your phone to water? if you did, let it dry for few hours.

[xavinux]

Hi @Jithu1

First I would run a backup of the device information: How to backup?

Try performing a system repair using PC Companion. This will factory reset your phone and erase all data. You might need to
charge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected
to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3
times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC
Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen
instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the
repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC
Companion and run in compatibility mode and chose Windows 7 or XP.

I hope can be useful.

Best Regards,