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Music play problem

topu007
Visitor

Music play problem

Hi,

I am facing a problem.My xpreia sola can not play any music.Even ,using earphone I can not listen any music.When someone call me,there is no ringtone sound.But when I recive the call,I heard the caller speech and he also heared me.I  have flashed the phone several time,but no outcome. Please give me the solution...

2 REPLIES 2
Trubo_XL
Contributor

Did you try other music players from Google Play?
Does other apps or games able to produce sounds?
Alexander1
Champion

If the problem persists after your have repaired your phone software using PC Companion, I suggest that you have your phone examined by a service center. Please contact your local support for more information: 

http://www.sonymobile.com/global-en/support/contact-us/