With my Xperia Z Ultra I have some problems with Exchange Active Sync regarding forwarding of emails, and receiving of emails with attachments. The problems do not appear with POP mail accounts. Anyway, the problems appear also on a new Xperia Z Ultra (an exchanged phone due to a broken display).
Phone is a C6833 with Android 4.4.4, Kernel 3.4.0-perf-g0109737. MS Exchange 2003.
Problems in detail:
- Forwarding of emails: Sometimes forward emails stay in the outbox on the phone without being sended. This problem occurs only if the forwarded text is not included in the mail text, but separated (don't know how to phrase it, but the text is display uneditable in a separated area). As mentioned, the problem occurs not with every mail. Forcing the phone to send manually (by pressing send) has no effect, the mail stays in the outbox. When including the forwarded text in the message body, the messages get send without problem.
- Receiving attachments: When receiving an email with multiple attachments of one filetype, in the attachment list of an email only the first attachment is shown but repeatedly, i.e. three different jpgs attached to an incoming email are shown as three times the same filename. Opening one of this three file items in the list always open the same file. If the email has different filetypes attached, it is always the first file of a filetype, that gets displayed. E.g. ["a.jpg", "b.jpg", "c.doc", "d.doc", e.doc"] leads to a list ["a.jpg", "a.jpg", "c.doc", "c.doc", "c.doc"], you have no chance to access "b.jpg", "d.doc" or "e.doc".
I restarted the phone, I cleaned the application cache, I even exchanged the phone (see above). So it must be a real software problem.
Help is highly appreciated, as the phone is not usable in a business context this way - which would be a pity, as I am a big fan of the Z Ultra in all other regards.
Cheers,
Rick.
