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Movie Record Settings Reset continuously to default

AzimB
Visitor

Movie Record Settings Reset continuously to default

In the phone camera, the video recording settings I change do not stay when I switch apps. I changed the photo and focus settings and whenever I switch apps or exit the settings remain. But this does not happen in the video recording app. I change settings to single focus and steady shot off but whenever I leave the video app and return it goes back to default face focus and steady shot on.
22 REPLIES 22
AzimB
Visitor

This occurs on my Sony Z5 Premium.
CameronT
Champion

Hi @AzimB,

Welcome to the community.

Try resetting the Camera app by going to Settings > Apps > All > Camera > Clear data > Force stop.

AzimB
Visitor

Thanks but that did not resolve the issue. Photos keep my settings but video keeps reverting back to face detection and steady shot
CameronT
Champion

@AzimB, can you try it in safe mode to see if it's a third party application interferring with it?

AzimB
Visitor

That didn't help with the issue either. video recording is the only app that doesn't save my setting preferences.
CameronT
Champion

@AzimB,

Double check that your device is completely up to date, and failing that you might have to run a software repair.

AzimB
Visitor

My Z5 is up to date with the latest software and builds.... issue persists.  It's very annoying to have to keep changing the focus mode and steadyshot whenever I want to record something.  

CameronT
Champion

@AzimB,

Try running the software repair, let me know how you get on.

AzimB
Visitor

I ran software repair... did not resolve the issue.