mobile z2

[mohamedomn]

Sony (M

my mobile z2 incapacitating water suddenly crashes I know it waterproof but what wonder what happened?

[dandy63]

Hi, do you mean that you had your phone underwater and since then it is not working  if so what exactly is happening to it.....

[Thommo]

If your device and has had water ingress then I'm sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

[mohamedomn]

not i was swimming and take picture underwater after 5 min my phone was died

[dandy63]

If that is the case then i'm afraid it does seem like water ingress, follow @Thommo advice but insist on a Vacuum Test being carried out on your phone before any other work has been carried out, this will determine if your phone is indeed waterproof with the flaps tightly closed......

Good luck :smileysmileythumbsup: