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mobile not working properly

narasr
Visitor

mobile not working properly

my sony xperia l   is not  working properly . my mobile hangs almost everytimes when i use it. 

its always hangs ,and hangs......\

i have buy it on november 2013

i hope my complain will be solve as soon as possible.

i beleive in sony xperia......hope so  my mobile will work properly.

thanking you.

2 REPLIES 2
profile.country.RO.title
_alexdon_
Expert

Boot your phone in safe mode,see if it works better:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
Alexander1
Champion

If the problem still persists in safe mode I suggest that you try to reinstall/repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253