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Missing paket

sternenfee
Visitor

Missing paket

Hello 

I sent my mobile phone a month ago and you never received it.

It is not possible for me to trace it. It has to be retraced by you, sais the Post.

Here is my paketnumber and the receive I got from the DHL Office.

Receive.jpg

I hope you can reach something.

Bildschirmfoto 2015-02-23 um 19.15.16.png

4 REPLIES 4
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Uliwooly
Expert

I'm sorry to hear that but you have to contact DHL and Sony directly 

http://support.sonymobile.com/global-en/contactUs/

This forum is for us, users, to help each other. 

dandy63
Leader

Sorry to hear this but this is a Forum run by users like yourself for tips & advice therefore you will have to contact wherever you initially sent your device to & inform them

dandy63
Leader

@uliwooly ........beat me to it, must type faster!!!!!!!

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Uliwooly
Expert

Really fast Face_with_stuck-out_Tongue