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Micro sd problem

Lucyveva
Visitor

Micro sd problem

Hello I was recently given a second hand neo V device.When i try to insert my micro SD 2gb card it says 'Blank SD card:SD card black or has unsupported file system'.It gives me the option to format it,but it doesnt do it and again shows the blank sd message.I tried to insert another one,micro SD 2gb again,and it wouldnt recognize it at all,like it wasnt even there.I tried once again with a micro SD 16gb this time and again,not recognized,not existing.I updated the software and reseted the phone completely but the problem was stil there.I changed from MTP to MSC  and back again,still nothing.PC companion doesnt recognize the device either,only when its closed,but even then the card is not recognized.I know that the person before had the same problem but didnt do anything about it and the one before her,that had bought it,never had that problem.phone was working fine,though she wasnt updating the software,making the phone slow,but no effects on the sd card.When she gave her phone to her friend,the phone suddently wouldnt recognize the new sd.Any ideas?Oh I also formated the SDs on a another device,but that didnt work either.

11 REPLIES 11
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_alexdon_
Expert

Try to repair your device using sony update service:

http://www.sonymobile.com/gb/tools/update-service/

If not working,I will start thinking it may be faulty.

alexdon
Lucyveva
Visitor

I did that.It didnt have a problem before though.And how can it recognize one card,even though it shows its blank,and not others?

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_alexdon_
Expert

Did you format the other cards to FAT32?I do not know,it might be some compatibility issue here.
alexdon
Lucyveva
Visitor

can you tell me how to do that?

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_alexdon_
Expert

Do you have an adapter?I would suggest formatting using your PC.

alexdon
Lucyveva
Visitor

Yes I do,ok.I just dont know what FAT32 is

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_alexdon_
Expert

It is a file format that is used and best for Android.

alexdon
Lucyveva
Visitor

did the fat32,still wont recognize the card...

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_alexdon_
Expert