messaging popping up

[grezar92]

Hi..I having this problem when i got a message from someone it pop up on my screen with the text and the only thing i can do is cancel and save the text..if i press somewhere or back the text will not be in the messaging app..this is the normal messaging app. i even try factory reset but this problem still occur. i want it to normaly appear in the notification, i dont know what app or setting causing this. please help

[Rickard]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm not sure but it looks like a push message. Go to Messaging -> [menu] -> Settings -> Push settings and disable it and see if you still get this message.

[grezar92]

The push settings already disabled, I even done factory reset..the problem is still there.

[Hampus]

I'm not sure, but there might be an app that you've installed that want to save a text message as a note/file or similar. Could you try to boot the phone into safe mode to see if the same thing occur:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[grezar92]

I just try reboot and the problem is still there.. please help.. 

[Rickard]

Did you try rebooting to safe mode?
To restart in safe mode, hold on/off and the tap and hold your finger on "Power off". The phone will now ask you if you want to restart in safe mode.

[grezar92]

yes..i did try going into the safe mode and it still happen. have any idea whats happening? or maybe it happen from the sender?

[_alexdon_]

You should try a software repair,did you think about that?

[grezar92]

Sorry..did not think about that because dont know where or what kind of thing causing this. this software repair are app or computer software?

[_alexdon_]

It is an app which helps you repair.

http://www.sonymobile.com/gb/tools/update-service/