Join now - be part of our community!

messages, voice mail issues

Costa92
Visitor

messages, voice mail issues

Using the messaging app it says I have 4 unread text messages even though I have viewed and read them. I have since switched to the hangout app. I also have a voice mail notification that won't go away, I have checked my voicemail many times and there is no message but the notification remains. Anyone have the same or similar issues and know how to fix them?
Tags (1)
2 REPLIES 2
blackmagic
Visitor

Options --> apps --> hangout --> uninstall updates and clear data

Restart phone
Sam
Legend
Legend

If the above does not work then you may also need to clear data from the messaging application. In this circumstance please bear in mind that this would delete all messages so it would be worth running a backup with PC Companion first.

sony_logo126x24.gif
What are your thoughts about this forum? Let us know by doing this short survey.