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Mediavolume doesn't activate when using Spotify

RP81
Visitor

Mediavolume doesn't activate when using Spotify

Sometimes when using Spotify, I have no sound and the volume buttons on the side of my Z5 compact do not activate the mediavolume. Instead they activate the ringtone volume. If I then open the volume menu and raise the media volume the actual volume still doesn't go up. I only have this problem when using Spotify. If I open another app like youtube for instance the volume works properly. If I restart my phone the volume problem in Spotify disappears. But after a while I find myself having the same problem again..

2 REPLIES 2
Hampus
Champion

Hi,

Is a song playing when you try to adjust the volume? If a song is not playing, the volume buttons will change the ringtone volume instead.

RP81
Visitor

Yes, a song is playing when I try to adjust the volume.