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Media go problem

syed_faraz69
Visitor

Media go problem

So i updated media go to the latest version and after that, when my phone is connected to my pc, media go can't recognize the device although it's recognized by pc companion and i can browse through the files when i go to my computer and select xperia sl, then go to internal storage but as soon as i open media go everything crashes, i can't browse my phone's internal storage and the device won't be recognized Slightly_frowning_Face please some help

7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

What if you uninstall media go and reinstall it, also install PCC or SUS 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

syed_faraz69
Visitor

Done that and still the same problem Slightly_frowning_Face

Alexander1
Champion

What if you change the USB connection mode? Do you experience the same problem? Go to settings > Xperia > Connectivity > USB connection mode. Change between MTP and MSC. 

syed_faraz69
Visitor

umm now this seems weird..when i go to Xperia>USB Connectivity there is only one option which is to install sony pc companion and another option of host which is selected and i can't deselct it. 😕

syed_faraz69
Visitor

Screenshot_2013-11-08-22-59-22[1].pngHere is a screenshotScreenshot_2013-11-08-22-54-56[1].png

Alexander1
Champion

My bad. I thought on Xperia acro S and not Xperia S/SL, sorry about that. 

I suggest that you take a look at the following FAQ topic: 

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

syed_faraz69
Visitor

As you can see from the above screenshot i can't seem to change my connectivity mode (although i was able to do it previously :S) , the phone gets connected in MTP and take LITERALLY 1 hour to be able to be connected to media go, at first i thought that my phone isne being detected but i kept it pugged in for about an hour and than it showed up after almost 45 mins of searching for the phone, but i still can't do anhing, i can't change the details of a son Slightly_frowning_Face