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manufacturing defect in sony xperia m

swt
Visitor

manufacturing defect in sony xperia m

We have sony xrepia m dual smart phone.when i set network mode wcdma (preffered)/ gsm.and when i disable the data traffic. both sim become inactive. & i unable to call by both sim. no coverage signal .The phone required to turn off & again turn on for calling. why this is so?when i select network mode in GSM above probleme is not come. both sim work excellent. & not need to turn off yhe mobile.i use 2G sim on which 3g internate pack use.so plz. guide which mode to be select on above sim ?OR can probleme in handset ?

11 REPLIES 11
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Uliwooly
Expert

swt
Visitor

i will do this allready but problem as it is .

 can sim no 1 is only for wcdma(preferred)/ GSM ? and sim no 2 for gsm ?

i am using micro sim both, both are 2G . & internate pack is 3G.

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_alexdon_
Expert

The phone is dual standby,which means only one sim can be active at a time and I think only one can be used on 3G.

alexdon
swt
Visitor

Dear = which sim for 3g?

 in my hand set SONY SELECT APP not working. When we open shows no network connection. But network is there. I am try many times.

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_alexdon_
Expert

I did not see anything about sony select in upper post.Just contact your xperia care.

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
swt
Visitor

 Dear = which sim for 3g? sim 1 or sim 2,

i have xperia m dual.

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_alexdon_
Expert

I think the first sim.

alexdon
Sam
Legend
Legend

Please also be aware that when you alter the network mode is is normal for you to drop signal for a short time whilst it re-establishes connection. However if this continues for more than a minute then I would agree that there may be a problem.


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swt
Visitor

 ok  thanks