M5 dual (E5663) IMEI not valid

[noizap]

We have a problem trying to register online of our Xperia m5 dual, when i enter the IMEI number or ID Number, it says The IMEI is not valid. can someone help us for this problem.

Thank you.

[Jake-SonyXperia]

Hi noizap,

Welcome to the community,

Can you try the following for me.

Open Xperia Lounge > register with Sony Account 

Once registered with your current Sony Mobile account, log back in on the website and let me know if the IMEI has been added.

[Ashiwn]

Same issue on my phone.

[noizap]

thank you jake, the phone now good to go!  Thank you very much.

[delixis]

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@noizap wrote:

We have a problem trying to register online of our Xperia m5 dual, when i enter the IMEI number or ID Number, it says The IMEI is not valid. can someone help us for this problem.

Thank you.

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Oh yes.  On that registerlation page there is no valid IMEI.....ha.ha.ha.ha.ha..
Try that one also, always come up with invalid IMEI....since long time ago...

[Jake-SonyXperia]

Not a problem noizap, for those of you having the issue please try my suggestion above before posting below.

[M55]

My new M5 dual not able to register with Sony Xperia care.its saying IMEI is invalid.

[JDCoching32]

thanks for the suggestion about registering online...

would it have been better to repair your website in the first place?

links provided immediately lead to that site and not to xperia lounge or this forum

thanks!