M5 data issue

[ibraheem]

hi i bought an experia m5 dual 1 week ago and I am having some issues with the data. I have the mobile networks and data roaming enabled but the 4g symbol doesnt show up and internet doesnt work

[Qatrium]

@ibraheem

Did you try to download internet settings? From Settings -> More -> Internet Settings (You need to be on WiFi to do it)

[Uliwooly]

@ibraheem

Settings > power management > battery > tap on the graph > what do you see under mobile network

[ibraheem]

I see a strip with a series of yellow and green stripes

[Uliwooly]

@ibraheem

yellow orange and red are bad, poor network coverage. 

[ibraheem]

Yes but should the Internet be still working

[Uliwooly]

@ibraheem

It should only when you have network coverage. Why are you roaming? if you are abroad, you have to check with your carrier/network regarding roaming coverage.

[ibraheem]

I am not abroad but I thought it might solve the issue. So the 4g sign should only appear when coverage is good

[Qatrium]

@ibraheem

I really think it's a problem of incorrect or missing APN data. Try to re-download Internet Settings (As mentioned in my post above) or contact your carrier and let them send you internet configuration messages.

[ibraheem]

Hi I fixed the problem it was with stamina mode turning off data and WiFi when the phone is locked