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M4 E2306 black screen

Cee1
Visitor

M4 E2306 black screen

Good Day,

My M4 E2306 fell off the bed (the bed is very close to the ground) and now I can't see anything on the phone. The screen is black.  The notification lights are blinking for messages received. The phone works normal just that I can't see anything at all. I can unlock because I know the area to draw the pattern. You can answer calls if you know where the swipe is. But you cannot see anything at all on the phone. It's just blank like if it is off but it's not because the notification lights are blinking. I tried pc companion troubleshooting and it did not work.

Can anyone help please.

1 REPLY 1
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Uliwooly
Expert

@Cee1

I'm sorry to hear that, but this is a hardware issue, contact your Local support regarding this.