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low call volume when using loud speaker

str4nger
Visitor

low call volume when using loud speaker

Hi

I am having trouble with the call volume when using the louspeaker.

Seems to only use 1 of the 2 speakers?

I have tweaked the all the setting including the equalizer which has improved the head phone volume but had no effect on the loudspeaker.  When talking normaly the volume is ok but could also be louder

does anyone have any ideas

thanks

95 REPLIES 95
Phani6039
Visitor

I am also facing same issue. too much low volume when using loud speak any help will be great.

its removing the satisfaction of having best phone z3 compact  with a defect of low volume when using speaker while in car.

Any patch or update without losing the data will be great

Rickard
Master

Sorry to hear that you have issues with the volume.
This has been forwarded internally as feedback and the information i have is that there will be improvements in the next software update.

The phone will however only use one speaker when you use it as a speaker phone to avoid echo.

lukec36
Visitor

Hi All, 

Does anyone else have the issue where putting a phone call onto the loudspeaker results in only marginally better volume that having the call in standard mode?

When watching a video etc, putting the speakers up to max is acceptably loud. I do not find I get the same volume when a call is on the loudspeaker.

Cheers,

GeniuZ
Visitor

Z3 Compact is quite with call voice loud speaker, not understad well in noisy background. With another phones I not had this issue. This is one of main features what people use, phone testers not did good job.

edmonstone
Visitor

I also have this problem, the speaker phone option during a call is useless, is almost no better than when it's not on. Any update on this? Is there a way to turn on both speakers during a call? I saw the past that they don't use it to avoid echo, but really? Hopefully there's a fix out there.
edokkir
Visitor

Can you tell which specific version is that to be rolled out? Is this fix included in 23.0.1.A.5.77 ?

mephistopher
Visitor

For the next firmware update, please include a feature which allows both speakers to be used (top and bottom). I'm sure that the double sound source for the mike issue can be overcome quite easily since both speakers don't need to be run as hard for the effect we are requesting. Its either that or dial up the internal amplification for loudspeaker only.

Its quite frustrating that a smalker flagship product is suffering from such an oversight. I'm thinking about giving this phone to my dad and going back to an iPhone 4 its so frustrating. Sony, please pick up your game and give us a timeline for a fix. Thank you.
lukec36
Visitor

Looks like Sony are just sitting this one out, waiting for us to stop complaining. Poor loudspeaker function is not a deal-breaker to a lot of people, also the Z3C is now getting old enough for them to effectively ignore it, the early adopters wil move onto another phone soon, everyone else who gets one probably isn't the sort of user that will complain. 

Sony ignores the problem, and wins again. 

b-g
Visitor

My z3 compact has developed the same problem. Not 6 weeks old and all calls must be taken with the external speaker on. Too quite otherwise. I signed up here hoping to find a solution before sending the phone back. Not possible now to make a private call. Phone has been in a case from new. It did work well enough but not loud but now very disappointed.

tomleather1
Visitor

This is ridiculous, I work on the road and am in need of the loud speaker functionality for voice calling. The speakers for music and video are loud with no issue but for calling using loudspeaker you cannot hear over the other sounds around you when driving. Is there a fix for this? The problem has been outstanding sometime. Thanks