Join now - be part of our community!

Loosing almost connection to mobile network

profile.country.DE.title
Rainer28
Explorer

Loosing almost connection to mobile network

My Xperia sola (MT27i) is two weeks old and my sim card a month. So both are pretty new. A few days after buying the mobile I made an update to Android 4.0.4. The build-number is 6.1.1.B.1.54, newest I found and is available. The mobile lose the connection to my mobile network,it's the most favorite network in Germany (Telekom T-D1). I don't recognize that it lost the connection because the signal on the screen is good. Still i like to call somebody or send a SMS it won't works. Even if somebody is trying to call me, he won't get me. After shut down the mobile and start it again, it works!!

I wrote that somebody else have the same issues, but I didn't find a solution for it.

I called the helpdesk and they explained to use the repair function in PC Companion software and I did, but without success. Today I tried to call somebody and to send a SMS to somebody else and it didn't work.

Before I bought the Xperia I use a different mobile phone an it worked fine. So it can't be the behaviour of the sim card.

So, what can I do???? Please, give me some help.

4 REPLIES 4
JuraS08
Visitor

Have the same problem and I don't know how to solve this problem =(

profile.country.PH.title
MarlonUk1
Expert

try to go to to network settings, try to change your connection to WCDMA or GSM .

profile.country.DE.title
Rainer28
Explorer

@nolramlb: That was one point the helpdesk told me and I changed it, but it didn't help. Thanks for the hint.

The main question for me: Is it an issue of the hardware or of the software?

profile.country.PH.title
MarlonUk1
Expert

its more on the software, try to go to a local service center, ask if they offer to downgrade your firmware back to Gingerbread. http://www.sonymobile.com/global-en/support/contact-us/