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logon problem

karti
Visitor

logon problem

i changed my display recently and afterwards when i switch on the mobile after changing the display it shows only the logo of sony and it stucked with the sony text and their is no action after please help for this problem

2 REPLIES 2
Thommo
Genius

Sounds like you need to perform a system repair which will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

karti
Visitor

my phone is not detected in pc companion help with something