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Lock Screen Keyboard Language

PamPam90
Visitor

Lock Screen Keyboard Language

My password to my phone is in English. I use both Arabic and English for my phone. My keyboard is set to Arabic and I have locked my phone. Now I want to unlock my phone but I can't change back to English to type in my password so I am unable to do anything right now.

Is there a solution to this kind of problem? Please help me I have searched everywhere there does not seem to be anyone with the same problem.

Thank you very much in advance!

3 REPLIES 3
Thommo
Genius

I think you'd be best contacting Xperia care who should have a more detailed answer for you http://www.sonymobile.com/global-en/support/contact-us/

PamPam90
Visitor

I have just sent them an email. I hope someone here can help me, I have not been able to access my phone for a while now.

Thommo
Genius

You could if you don't mind loosing files perform a system repair

Performing a system repair using PC Companion - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP