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Keypad turns on automatically and several keys are pressed automatically during call

Jeyaprakash_89
Visitor

Keypad turns on automatically and several keys are pressed automatically during call

I am facing a strange issue.Few times during the call,the dialpad is getting launched automatically and several keys were getting pressed automatically.Please help me out to resolve this.Factory data reset doesn't resloved this:(

3 REPLIES 3
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_alexdon_
Expert

This happens during call?It means that the display turns on somehow.Do you have a screen protector?

alexdon
Jeyaprakash_89
Visitor

Yeah.This is happening during the call.Even i got to know when the person on the other side heard the keys are pressed.Yup i have a screen protector and using the flipcover which is provided along with xperia sp

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_alexdon_
Expert

Well,if you are willing to try,you can remove the screen protector and see if the same occurs.

alexdon