Join now - be part of our community!

keypad problems

tonidr
Visitor

keypad problems

I have a problem with the keypad buttons (home back menu) these three buttons dont work. i have updated the software but they still dont work. Anyone can tell me where is the problem?

2 REPLIES 2
D3xt3r
Visitor

They could be physically defective. Go to a service and let them check it.

Or try going in the service menu and run the test for keyboard .  code is *#*#7378423#*#*

Petter
Enthusiast

It might be a hardware related issue in that case so it's wise to let one of our service shops take a look at it. For info of how to easiest proceed please contact your local Sony Mobile support. You can find contact info on the link below. Slightly_smiling_Face

http://www.sonymobile.com/gb/support/contact-us/

What do you think about this forum? Let us know by doing this short survey.