K790i - Problem in accessing Application and Games Folder

[gupta18devesh]

Hi

I am not able to open the Application and Games folder on my Sony Ericsson K790i Mobile Phone.

It gives me an exception "Operation Failed".

Please advise, what needs to be done.

[Sam]

Unfortunately this can generally only be resolved by master resetting the phone. Please backup any content you wish to keep prior to doing so. You can find this option: Main Menu > Settings > General > Master Reset > Reset all.

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[gupta18devesh]

Hi

I tried this but it doesn't solves my Problem.

Infact I have tried Reset option 3 - 4 times but still I am not able to open the Application and Games folder on my Sony Ericsson K790i Mobile Phone.

It gives me an exception "Operation Failed".