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Jelly Bean update not working

Chakrapani
Visitor

Jelly Bean update not working

Hi,

I have received the Jelly bean update for my Xperia P phone but seems the update is not working for me.

I had downloaded the JB update using my phone, it is completed 99% and says "Could not download".

I tried for 3 times, for 3 times i received the same message.

Then i tried using PC Companion, Even this was downloaded the update to 99% and waited for 1hours but it didn't completed 100%.

The update i received was 6.2.A.0.400 (Size of the file shows 315.6 MB)

Please advise.

11 REPLIES 11
Chakrapani
Visitor

Hi,

Can anyone suggest on this????

mithun_xperiap
Visitor

This issue had been reported by some other users too. better u update using SUS or PCC. its foolproof.

Chakrapani
Visitor

Thanks for reply...i had tried already with PCC but same problem...

what is SUS where can get that????

If any user got resolved this issue, please let me know...

profile.country.RO.title
_alexdon_
Expert

SUS is Sony update service,an engine for updating your Xperia with less bugs.

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Chakrapani
Visitor

Worked perfectly with SUS...thanks a lot.

profile.country.RO.title
_alexdon_
Expert

You are welcome!

alexdon
yiron
Visitor

Got the same problem. How long did it take you to download the update using SUS?
profile.country.RO.title
_alexdon_
Expert

Are you having a decent internet connection?It should not take long.

alexdon
yiron
Visitor

the update failed and when i switched on my phone, the display is faded on the sides of the screen. how to fix this? help please. i tried to restart it but nothing changed.