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jawbone UP band not recognize after lollipop upgrade

Malcairwen
Visitor

jawbone UP band not recognize after lollipop upgrade

Hi all !

Since the upgrade of my xperia Z1 in lollipop version, my jawbone UP band is not recognize anymore. I have a message like "headset unsupported'.

Everything went well before the upgrade.

Anyone had the same issue and knows how to solve it ?

I wrote a message to Sony support.

Have a nice day

4 REPLIES 4
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Uliwooly
Expert

You have to contact jawbone as it's an issue with the band not being fully compatible with Lollipop jawbone up band

Malcairwen
Visitor

Thanks for your replay, I had contacted jawbone support as recommended by sony support.

I saw the website you provide me but the tips & tricks didn't work Slightly_frowning_Face

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Uliwooly
Expert

That's odd that they are saying to contact Sony when it seems that it's lollipop and their products that aren't fully compatible