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Issues Sending MMS

Not applicable

Issues Sending MMS

Hey,

I have had my xperia arc for just under a week now. When I first got it it was fine and was sending MMS messages no problem. But today for some reason it stopped. Whenever I try to send something I just get the 'sending' icon hovering over the image, I did a test and this lasted for at least 10 minuets before I gave up. I haven't done anything to the settings, nor have I changed the wireless networks. My signal is fine and I can sent text messages no problem. I am with T-Mobile and I have checked the APN settings more than three times and it all matches. I have also checked memory space and I have more than enough. The image does not say it is protected and I have tryed sending downloaded images and my own pictures but nothing seems able to get through.

I'm really struggling to work out what is wrong as like I said, it was working fine yesterday and text messages are working fine today. I would appreciate any and all help. Thank you x

2 REPLIES 2
Not applicable

I'd have a chat with T-Mobile, if I were you, as it sounds more like an issue with the

network rather than the phone.

I assume you still have a data connection? You need an active data connection to

send MMS messages, although I used to be with TM UK, and their data network

was always a little....iffy Slightly_smiling_Face

I agree it might be the network, few things you can do

test your SIM card on another phone if it works with other phones then a factory reset could solve the issue

make sure you backup everythig beforehand

Make sure you backup everything

Backup & Restore app

Use this links to download the apk

http://forum.xda-developers.com/showthread.php?t=1193802

or

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y


How to install it

You need to

go to settings -> applications -> check unknown sources

download IO File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it

Contacts

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email
on your computer
-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import
Apps

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

market my library.JPGmarket my library 02.JPGmarket my library 03.JPGmarket my library 04.JPG

SMS/MMS

if you don't want to use the backup & restore app then

Install "backup SMS" to back up your SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

"backup & restore SMS"

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or for your MMS use "Save MMS"

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

Call Logs

And for call logs this is great

https://market.android.com/details?id=com.yang.android.ansta