Issue with Sony India customer service

[kumar_mohanraj]

Can anyone help me to come out of a service issue? I facing with Sony India… I submitted Xperia Ray to one of the service center in india due to display problem on july 7^th. (http://www.youtube.com/watch?v=m4p0-kv1cxA&feature=plcp). Poor Sony customer care executive not at all giving relevant information. As I following up with them since last to month, But no response till now. Finaly I fed up with the poor sony india support.

Now concern is my mobile will be in warranty till oct last week. Is there is any additional warranty by Sony if the service delay caused by Sony?

[Petter]

Please send me a PM with your contact info, such as phone number and e-mail address, and also Service ID and/or ticket ID if you have. As much info as you got simply.

When I get your PM I will look in to it and see how we might be able to solve this!

Thanks in advance.

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[kumar_mohanraj]

Please note details provided in workorder: Name:Mohanraj K, kumar.mohanraj@gmail.com / Phone Number:+91 7874080420 / Service ID(Work Order number): SE31212011889 / Model:ST18i / IMEI:358343043939125

Kindly help me.

[Petter]

Thanks for the info!

I have forwarded this and hopefully they will contact you soon to sort it out.

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[kumar_mohanraj]

Thanks for your support.. Let me wait & see after few days..

[kumar_mohanraj]

No response from Sony India till now...