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Issue with sending SMS

Giftson
Visitor

Issue with sending SMS

I have typed an SMS and added the recipient but still the send option is not enabled. Iam able to receive messages. i have killed the message app and i have started back. tried reboot of device many times. Please suggest.

7 REPLIES 7
Jake-SonyXperia
Champion

Hi Giftson,

Welcome to the community,

Try clearing the messaging apps data.

Menu > Settings > Apps > Messaging > Clear Data.

This could also be a network related issue, you should also try downloading the network settings.

Menu > Settings > More > Internet Settings > Accept Disclaimer > Choose network carrier.

let us know how you get on.

Giftson
Visitor

I tried.no luck
Jake-SonyXperia
Champion

Try booting the device in to Safemode and let me know if it continues.

Safemode instructions

Giftson
Visitor

It doesnt work even in safe mode.

Now when i try the below option i get an error "Please insert sim card"

This could also be a network related issue, you should also try downloading the network settings.

Menu > Settings > More > Internet Settings.

Note: Mobile data works fine. And able to make and receive calls without any problem.

Jake-SonyXperia
Champion

Although Data works fine on the device, you still need to have appropriate settings on the device, this is why I advised to download the Internet settings the way I did.

However the error message tells me this could be the SIM card playing up, can you test with a friend or family members to see if the same issue occurs?

Giftson
Visitor

Thanks for ur support. I did a Factory reset of the phone and that did the trick. Now its working fine!!!
Jake-SonyXperia
Champion

Great glad to hear it. Slightly_smiling_Face