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issue with camera orientation

anurag_29
Visitor

issue with camera orientation

Capturing the photograph of a document in portrait mode but it appears in landscape in album. Why the pic is rotated? It should be in portrait if captured in portrait mode.
-Xperia M4 aqua dual
8 REPLIES 8
profile.country.RO.title
_alexdon_
Expert

Settings-apps-all-camera,force stop and clear data. Try it again.

alexdon
anurag_29
Visitor

Already did that.
profile.country.RO.title
_alexdon_
Expert

Did you use 4:3 ratio?

alexdon
anurag_29
Visitor

I tried both 16:9 and 4:3.
profile.country.RO.title
_alexdon_
Expert

What if you rotate the device in widescreen mode? I know that way you will see the picture vertically.

alexdon
anurag_29
Visitor

Yes Vertical, but sometimes its upside down.
profile.country.RO.title
_alexdon_
Expert

If you capture it in portrait mode,you will get it landscaped. Not sure why sometimes it is upside down. @uliwooly do you have any idea?

alexdon
profile.country.GB.title
Uliwooly
Expert

@alexdon

I haven't been able to recreate this, I'll keep testing