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Is there a Problem with Smart Connect

stocksypete
Visitor

Is there a Problem with Smart Connect

After the recent update of the smart connect app, my Xperia z1 keeps flashing up that headphones are connected when they are not. Is anyone else experiencing this, and is there a solution as its very annoying

5 REPLIES 5
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_alexdon_
Expert

This has happened to me too,but only with wired headset if I remember correctly.

alexdon
Jake-SonyXperia
Champion

Hi stocksypete,

This may very well be related to the update to the app, simply clearing the Smart Connect application should help resolve this.

Menu > Settings > Apps > All > Smart Connect > Clear Data

stocksypete
Visitor

Have done that several times and it keeps doing the same thing. Not sure what to do next?
Jake-SonyXperia
Champion

What happens if you remove the updates to the application

Menu > Settings > Apps > All > Smart connect > Uninstall Updates

Does the issue go away and if so does updating the app again cause the problem to arise?

stocksypete
Visitor

It nitially goes away and then comes back. I've just uninstalled all the updates and reverted to factory settings to see what happens