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Is the Xperia Z3 corner nylon caps can it be replaced?

jawnagar
Visitor

Is the Xperia Z3 corner nylon caps can it be replaced?

If yes, do let me know with a suggestion.

9 REPLIES 9
Jake-SonyXperia
Champion

Hi jawnagar,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

In this situation, I suggest that you contact Sony Mobile Customer Care, they will be able to advise if these can be replaced by the service agent.

http://support.sonymobile.com/global-en/contactUs/

jawnagar
Visitor

I want some expert to be involve in this and get the solution or who else experienced before. Because, In near future it will be a great physical backup and a part of useful accessory for Z3 users especially.

Jake-SonyXperia
Champion

If you contact a service agent from within your country, they will be able to supply the information you are looking for, this number in most cases is obtained from Sony Mobile Customer Care.

jawnagar
Visitor

Yes, but there was no prompted response. They aren't aware of this particular and need to get the update regarding this from Head Ofiice, replied.
jawnagar
Visitor

Yes, but there was no prompted response. They aren't aware of this particular and need to get the update regarding this from Head Office, replied.
dandy63
Leader

I'm sure that once your local Xperia Care Centre that you initially contacted gets some information they will contact you....in the meantime have you searched online for replacement caps Thinking_Face

adrchyn
Visitor

Hello is there any update on this issue? My phone is 3 months old and this mornibg when I picked up ny phone one corner just fell off like that. I need to know if it's covered in warranty, or how much is Sony charging if it isn't? Odd that it just came off like that.
adrchyn
Visitor

By the way I did search through eBay and Google. No replacement for sale. Hmm.
mr_xzibit
Contributor

The nylon corner pieces are attached to the phones mid-frame. To replace them you would need to replace a whole mid-frame. So the answer is no they cannot be simply replaced. @Jake-sonyxperiasupport.
You should known this?