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internet issue

phaeleah
Visitor

internet issue

I am having issues with my 3g connection. I can surf the internet using the browser but apps won't connect to the internet.

7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

do you have an antivirus, battery app, ram app, taskiller?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

phaeleah
Visitor

Yes, I have the avg antivirus from android market

profile.country.GB.title
Uliwooly
Expert

that's probably the culprit remember this is an android not a pc, you don't need antivirus, nor taskillers, nor battery apps, nor ram apps. they create issues, slow down your phone and drain your battery, yes even battery apps

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

phaeleah
Visitor

I uninstalled it and checked for any other apps like those mentioned above but it's still not working

Jake-SonyXperia
Champion

Are you able to download apps from the Play Store? can you also clarify what network provider you are using.

Sorry for the inconvenience.

aayushjain1987
Visitor

Apps take a lot of time to load on slow connection, you have to make sure, you are really getting the 3G speed. coz in India, 3G speed is slower than 2G speed  Dizzy_Face :smileygrin:

Download NQ mobile security from playstore, in that enable data speed option. it will show your realtime data speed on your screen. from that you can determine , if your apps are taking time to open or they are not connecting altogether.

Try this solution too :- http://talk.sonymobile.com/message/270457#270457

Post screenshots here !!

phaeleah
Visitor

Oh, I fixed the problem. It was  just my network provider. It seems like they only allow you to use the browser on the internet. I went and changed my provider and everything is fine now. Thanks for all the help!