Installation error with PC Companion while updating to new Android version

[#1]

Hi all,

This afternoon an update for my Xperia Arc S was available via the PC Companion. During the update I got the following error as shown in the figure:

I have tried to reinstall the PC Companion, but still having the same error.

Is there a way to fix this?

Regards,

Anneke

[Uliwooly]

there are MULTIPLE threads on this subject search the forum before posting

[Uliwooly]

ANNOUNCEMENT: UPDATE: Problems updating to ICS

• Hide Details

Hi,

We have identified the earlier issues and are working to implement the solution across all available ICS updates. This process will happen gradually beginning now.

Feel free to run your update again now to see if it is available, or wait and we will inform you here when all updates have been re-released.

-Jeff

Hi,

Unfortunately it seems that some users have problems to update their phones to ICS even if their SI number is in the list. We have located some issues and we're working on fixing them as soon as possible.

So if your SI number is listed for the ICS update but you still get the message saying that your phone is up-to-date stay calm we're working on it. We will come back with more info soon.

BR

Johan

by Johan (Jun 25, 2012)