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Insomnia (phone will not sleep and cannot be switched off)

fluent
Visitor

Insomnia (phone will not sleep and cannot be switched off)

I have had problems after trying out the Z2 mag charging dock, my phone keeps waking the screen when it is being charged (the screen timeouts and turns off before being turned back on again after a few seconds, showing the lock screen), even after i switch back to the standard USB charging cable (charging directly to the microusb port). I have checked developer options and keep screen awake when charging is not ticked so that's not the problem.

Additionally, my phone is not able to be switched off. When i switch off, it will enter into a sort of bootloop where the phone will spontaneously turn itself on showing 'Sony' screen > black screen and it repeats this cycle. The phone can however be turned back on during this bootloop if i i press and hold the power button while the screen is black.

I have scanned the phone using various reputable antivirus apps and none of them have turned up anything. Did a factory reset but it didn't solve either problem.

Appreciate any help I can get.

10 REPLIES 10
Gururaj
Visitor

It should be easy to  build protection circuit in phone or dock for this (phone connected in reverse)...hope it's done..!:smileymrgreen: