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incoming calls

arhez
Visitor

incoming calls

When someone is calling me the phone simply vibrates. There is no display of number and no option to receive or disconnect calls
7 REPLIES 7
Thommo
Genius

Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

dandy63
Leader

Hi, could you try....Settings - Apps then swipe right to All then scroll down to InCallUI & select :smileysmileywink:

arhez
Visitor

@ dandy: it did not help..

@thommo: is there any other solution without help of computers and without losing data..
dandy63
Leader

So, when your phone rings & vibrates is the screen black Thinking_Face You could try running the phone in Safe Mode, this will show if there are any 3rd party apps that could be interferring with your phone functions....link below

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

arhez
Visitor

Thanks a ton Dandy.. Problem solved.. Grinning_Face
dandy63
Leader

Thats great news......my pleasure Slightly_smiling_Face

ahmedsaleh8484
Visitor

Dandy... Thanks a lot for your very positive response
I had the same problem & it was solved by selecting the INCallUI... I appreciate your help too much 😄