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Image split on the bottom of screen and right side of screen unresponsive randomly.

WIlliamYeong
Visitor

Image split on the bottom of screen and right side of screen unresponsive randomly.

After been using it for about 10 months, I'm satisfied with what it provides me. But I have a major problem with it, I'm facing lack of responsiveness from the touchscreen, especially on the right side of screen. And also, the most serious is my screen looks kinda SPLIT, I mean SPLIT, the image in the on screen controls looks misaligned when I use full screen app. And also can be see in the camera app when I move vigorously side to side. I've done all the way to fix it without getting it back to Sony but all does'nt work. And overheating also, the phone seems to heat up very quick during normal usage(no apps running on background). My old Xperia SL perform better than this phone in terms of screen responsiveness. Are there anyway to fix this??? It suffer since the day i get the phone. My unit is white in colour and with truly firmware.

8 REPLIES 8
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Uliwooly
Expert

@WIlliamYeong

If you can post pictures of the issue, it'll be easier to help you, also, repair the phone with XC and/or contact your Local support to get it inspected.

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

WIlliamYeong
Visitor

It not visible no matter how I screenshot and screen record the screen, the split just register normally, I think it may be the hardware issue. But I'll try record from my old phone

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Uliwooly
Expert

@WIlliamYeong

upload it to youtube and post the link here.

WIlliamYeong
Visitor

image.jpgimage.jpg

able to record it from my phone then screenshot it from there

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Uliwooly
Expert

@WIlliamYeong

I can't see the pictures until they are approved by a moderator.

WIlliamYeong
Visitor

Since my internet speed is slow here, i will post the link after my video been uploaded

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Uliwooly
Expert

@WIlliamYeong

I can see them now, that does seem like a hardware issue, contact your Local support

WIlliamYeong
Visitor

https://youtu.be/FyAN4J2HwIQ

Thats the link for my video