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ICS upgrade problem

nuvem
Visitor

ICS upgrade problem

However my sola's SI number (1261-6114) is on the list, both SUS and Sony Companion says that my phone has the latest software. What can I do?

9 REPLIES 9
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Uliwooly
Expert

have you flashed your phone before? have you debranded your phone? have you unlock your phone?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

nuvem
Visitor

No, I haven't done any of these.

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Uliwooly
Expert

go to settings > about phone > are you sure you don't have the latest update?

also turn on your wifi > settings > about phone > software update

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

nuvem
Visitor

go to settings > about phone > are you sure you don't have the latest update?

build number: 6.0.B.3.184

Android version: 2.3.7

kernel version : 2.6.35.7+

BuildUser@Buildhost //1

baseband version: u8500-49020604-R1G_EC14

also turn on your wifi > settings > about phone > software update

your phone has the latest available system updates


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Uliwooly
Expert

is your phone network branded? locked to a carrier?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

nuvem
Visitor

No, it isn't.

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Uliwooly
Expert

that seems quite odd, contact Sony

http://www.sonymobile.com/global-en/support/contact-us/

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

nuvem
Visitor

ok, thank you.

profile.country.GB.title
Uliwooly
Expert

let  us know how it goes