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Hello!

Yesterday I bought a Sony Ericsson Xperia Neo V phone from a Cosmote shop.This is my first Sony Ericsson phone, so I must recognize that I don't know how to use it and now I'm trying to learn its applications, menu, options, etc.I have two problems with my Xperia:

1.When someone is calling me, my phone doesn't ring (at all), and the caller receives the busy tone.Where is the problem and how can I fix it?

2.When I've tried to listen music with the headset, I was hearing the music to the phone, out loud, not only on the headset.How should I use the headset?What I have to do?

Please help me.Thank You!

Uliwooly

the SIM card might be acting up, try a new SIM card

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

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Thank you, I'll try.

I've forgot to say that the e-mail and the internet browser is working, the problem is only with the calls.

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Hi,

I've changed the SIM, same problem.

Uliwooly

This seems to be a coverage issue, you can be certain by repairing your phone with SUS, do NOT install any apps and uninstall mcafee, check if you get the same problem

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888