I couldn't redeem my code

[asefme]

Hi 

I coudnt redeem my sony entertament code and it says :

The Prepaid Card code you entered is incorrect or is no longer valid.

But Im sure it has never been used.

Help me please

[Uliwooly]

If its a Sony Xperia code of some sort contact your local Sony Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/