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I am unable to connect to my network. Please Help

rcronin
Visitor

I am unable to connect to my network. Please Help

I have an Xperia PLAY and recently the screen went fuzzy and I couldn't see anything so I had it repaired. However when I got it back it will not connect to my network which is Vodafone Ireland. When I try to connect it says "Your SIM Card does not allow a connection to this network". I have changed the mode from WCDMA and GSM and vice versa but still it won't connect. I even got a new sim card to try that. It will work with any of my older phones but not this one. The phone works perfectly at everthing else including internet by Wi-Fi but not as a phone.

Any help would be greatly appreciated.

Thanks

1 REPLY 1
Johan
Master

Sounds strange that you get even after receiving a new SIM card. I suggest that you try to reinstall the phone software just to make sure it's not any software glitch causing this.

http://www.sonymobile.com/gb/tools/update-service/