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Home screen glitching after last update, please help!

adriann
Visitor

Home screen glitching after last update, please help!

Hi there,

When I press my 'home' button on my phone, the screen flickers and goes black & white, also it looks like its really glitching, then it returns to normal, but this happens EVERY time I press the home button.  Its starting to get really annoying, as my friends and co-workers notice when its happening.  I am very adamant that it ONLY started happening after I updated my Sony Xperia Z with the last update (I am pretty sure its 4.2 / 10.3.A.0.423).

Is there anyway I can fix this now?  I have went onto Sony Companion and backed up my phone's contents and updated it again with the "fix my phone" option, but the glitching has not gone away, I have turned my phone off and on, but it still happens.

Is this happening to anybody else?  Any information would be greatly appriciated. 😃

Kind regards,

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

if you want to find out which build number you have go to

settings > about phone

also try to repair your phone again and do NOT install any app, most likely its an app acting up

adriann
Visitor

Yes I just checked and it is 10.3.1.A.0.244

I will try to repair my phone again and I will not install any apps and will post with what happens.  Thanks for replying

profile.country.GB.title
Uliwooly
Expert