Help

[SergioHedezS2]

i need help  . i cant prepare my phone for the update i don't know why i can't put my device in mode dowload help me

[alexrx]

Hi there,

Have you tried to update your phone using Sony Update Service?

http://www.sonymobile.com/global-en/tools/update-service/

[Younisace]

Hi SergioHedezS2, are you sure you want to update, 4.4.2 is riddled with bugs.