Help!! xperia neo v

[#1]

Good day to all, im trying to update my phone from Gingerbread to ICS using PC companion, the phone is detected but the content are all gone due to recent Factory Reset Data(phone memory and SD) because of stupidity,because im having problem with wifi and did all, and out of nowhere i cleared all data. lol

now i tried to connect and downloaded the new version of PCC, my phone is detected however the content were gone. pls help

[Uliwooly]

if you deleted/reformated yoru SD card you can't restore it with PCC, pcc might backup contacts and few settings

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[Uliwooly]

for future reference

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[#4]

hi uliwolly, thanks for the answer, however i did all that but still the same,i need this content as per image bellow. pls help, i need the content, where can i get it

[#5]

and this is what im getting i tried to wait if the said content is gonna appear but no luck

[victoraps]

Try recuva and see if you can recover your files.

Your problem can't be fixed with PC Companion.

You need recovery software.

Greets

[#7]

where can i get it, tnx! - Already Downloaded the RECUVA, i hope i could recover the file, the thing is i dont know the name lol.

Message was edited by: denny

[MarlonUk1]

here is the fix to the PC Companion

1) Go in the registry (open a dos command and type "regedit"):

     a) Go to "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0" and verify the key 1400 has value 0 (if not change to 0).

     b) Go to  "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet  Settings\Zones\" and verify that you don't have any "crappy folder" name, as in the attached example  http://rapidshare.com/files/454333853/registry.jpg ).You should only see folder 0,1,2,3,4. If any other folder with strange name is present delete the folder.

     c) Go to  "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet  Settings\Zones\0" and verify the key 1400 has value 0 (if not change to  0).

     d) Go to  "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet   Settings\Zones\" and verify that you don't have any "crappy folder"  name, as in the attached example  http://rapidshare.com/files/454333853/registry.jpg).You should only see folder 0,1,2,3,4. If any other folder with strange name is present delete the folder.

2) Close PC Companion using the option "exit" from systray (right click on PC Companion icon in systray).

3) Re start PC Companion => Your dashboard should now be displayed.

http://talk.sonymobile.com/thread/5134?start=30&tstart=0

[#9]

hi there nolramlb, i did the instructions above, file 1400 is set to "0" and no "crappy file name".

still the same no item on PCC Dashboard i hope SONY could give me the specific FILE

[MarlonUk1]

hmm are you sure? the folder is not named "crappy" there should only be 0,1,2,3,4

try reinstalling your pc comapnion.