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Help needed. Getting constant "data roaming off " notifications on my z3c

Ger_S
Visitor

Help needed. Getting constant "data roaming off " notifications on my z3c

Anyone help me out, searching for an answer for the last few days and no luck.

I've just switched from ios to android recently and I'm away on holidays now and I've switched off my data through the phone settings, but I'm constantly getting notifications every few mins telling me that "data roaming is turned off"
This is melting my head and I've tried to google but can't get an answer.
Some people say it's a bug in kitkat and you need to root your device to turn off the notifications.
I don't want to go down that road, I thought I was free from hassle when I got rid of the iPhone, jailbreaking and all that.

I'm on o2 network running android 4.4.4

Anyone experience this problem too when abroad?
15 REPLIES 15
profile.country.GB.title
Uliwooly
Expert

You should contact O2 on this issue

Ger_S
Visitor

I already did, they told me to contact Sony.
profile.country.GB.title
Uliwooly
Expert

How is your network coverage?
stoksyxl
Visitor

Network coverage is fine.

Still getting this constant notification. "Data roaming is turned off"

Notifications matter what I do and even turn off the phone app notifications it's still coming every little while.
Reddyy
Visitor

I have a similar issue on Z3 compact with Android 5.0.2 and Build 23.1.A.0.726

Is it possible to address this issue to Sony application development team?

bevvy
Visitor

I'm getting the same issue.

But let's get more details out there, so we can decide whether we need to address this issue to the phone manufacturer or the network provider.

I have the Xperia Z3 Dual. Android v. 5.0.2.

SIM 1 is my local Dubai, UAE SIM, which is on a contract with Etisalat. SIM 2 is a pay as you go deal with EE in the UK.

In Dubai, SIM 1 is active with phone and data, SIM 2 is active with phone, but data roaming is switched off. I receive no notificartions about data roaming.

In the UK, SIM 1 is active with phone, but data roaming is switched off, SIM 2 is active with phone and data. I constantly receive the "Data Roaming is Off" notifications.

I suppose, the next step would be to try swapping the SIM cards over, but then, what's the point of having a dual SIM phone?

Before I try this, I think this suggests that there is an issue with either the phone, or the OS, Android. Anyone think otherwise?

I'm going to post this in an Android support group as well, see what they say...

Any solutions, please reply!

Cheers,

Ed

aier
Visitor

why would the phone keep notifying data roaming is off.. it is default set to off

SergioPL1
Contributor

I guess the point is to notify user that data is off because of roaming. But the warning icon is quite misleading. I get this message from time to time, especially when switching networks.

If you get it on your local network maybe you need to enable local roaming. This is important if operator is using another operator's network within the same country. 

bevvy
Visitor

@aier I don't know why the phone would keep putting the notifications up - I switched the data roaming off, I KNOW it is off, the thing doesn't need to keep telling me.

@Sergio, as I just said, it was my choice to switch data roaming off, I don't need the thing to remind me every few minutes.

Still nowhere nearer to getting a solution.

I shall try swapping SIM cards over and report back...

Cheers,

Ed